Cybermindz founder Peter Coroneos says cybersecurity workers can be caught in a “blame culture” where their successes are “low visibility”.
This leaves them carrying “a low level of dread”, he explains.
For younger workers this can be damaging, as the human brain is still developing well into the 20s, Mr Coroneos says.
“So, if you are recruiting people whose brains are not fully formed and putting them in high-stress roles, then you are potentially setting them up for long-term problems in terms of their own cognitive and emotional wellbeing.”
Cybermindz offers a “structured neural training regime” which aims to get subjects back to a sense of psychological safety.
“If someone’s having a panic attack, telling them to just calm down isn’t actually going to work. You need to address neurochemistry,” says Mr Coroneos.
Ultimately, says Mrs Ackerman, “We want to get to some kind of legislation for cyber teams like we have for air traffic controllers and doctors and pilots and people who are first responders. Which, in reality, cyber defenders are.”
In the meantime, it’s down to organizations and workers to watch out for the signs of stress before they turn into something more ominous.
Mr Tillman says he is now far more aware of the warning signs of impending burnout, which for him include changing sleep patterns or eating habits, taking less exercise or not walking the dog.
“It’s almost like a cyber breach,” he explains. “You should assume it’s on its way and work towards not allowing it to happen.”
