By bizn_fun 
Graduate student Nicole Lobo moved back to the US in late August after a year in the UK, shipping 10 boxes of possessions back home to Philadelphia that she expected to arrive within a few days.
Six weeks later, she is still waiting for the shipment – and fears it is lost, destroyed by UPS as the company struggles to handle a flood of packages facing new customs and tariff rules.
“It’s been horrific,” says the 28-year-old, who was notified last month that her boxes would be disposed of, leaving her to make frantic phone calls and send emails to try to head off the outcome.
It’s an ordeal facing many UPS customers since the Trump administration in late August stopped allowing parcels worth less than $800 to enter the US without inspection, taxes or tariffs.
The decision abruptly made an estimated 4 million packages each day subject to new, more onerous processing and documentation rules.
As the influx leads to longer processing times and higher, sometimes unexpected, costs across the industry, some customers of UPS like Nicole, say they fear their packages have been lost in the backlog.