Founded in 2022, Temu is an e-commerce website and app that connects shoppers externally with third-party sellers, rather than offering its own products.
Sellers are largely based in China, and many items are shipped directly from there.
Norfolk Trading Standards contacted Temu, and said the company told them the product had been removed from sale in Britain at the manufacturer’s decision.
A spokesperson for trading standards said Temu’s UK representative “voluntarily withdrew” the product to conduct a review of the appliance in line with legal requirements, particularly in relation to warnings and instructions.
Norfolk Trading Standards also listed the product on the Product Safety Database, which is the notification system used by local authorities to report unsafe products.
Amy said she was offered a “£1,500 PayPal solution” from the site when she reported what happened – but said she would not accept it.
