Next continues to profit after M&S cyber-attack


“As a reminder, our UK sales performance in the first half benefitted from favourable weather conditions and competitor disruption” the retailer noted in its results.

“Nonetheless, UK growth of +5.4% was stronger than we had expected.”

In April, M&S was hit with a cyber-attack and struggled to get services back to normal, with online orders and click and collect suspended, and limited stock in some stores.

It wasn’t until June that its fashion products became available for home delivery again.

M&S admitted that some personal customer data was taken during the attack.

Next was not the only retailer to benefit from the impact of the M&S cyber-attack with Sainsbury’s reporting a boost in sales due to the cyber disruption.

Next, which owns brands including Reiss and Fatface, has over 800 shops in the UK and Ireland and a presence online in over 70 countries.

However, the UK accounts for 80% of the retailer’s sales.


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