Ryanair scraps printed boarding passes to go fully digital


However, customers who have checked in online but cannot access their boarding pass on their smart phone will able to receive it for free at the airport – previously there was a £20 charge.

Ryanair has said the change will make things more efficient and lower flight costs for customers, as well as being environmentally friendly.

With the exception of Morocco, which still requires a paper boarding pass, the change will apply across Ryanair’s entire operation.

Passengers travelling to Morocco will still be able to collect boarding passes at the airport.

Despite the change, the company will continue to have check-in desks at airports.

Speaking to the BBC, travel expert Simon Calder said most passengers were likely to adapt to digital-only passes but it would prove challenging for others.

“There will be people who are not necessarily familiar with smartphones, don’t feel comfortable about them or maybe simply don’t want a smartphone at all – they will still have to check in online,” he said.


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