‘Two pairs of Fabletics leggings ended up costing me £5,000’


A woman who found she had spent thousands of pounds on a monthly subscription with a sportswear firm after having bought two pairs of leggings seven years earlier says she had “no idea” she had signed up to such a commitment.

Clare Lane said she had bought the leggings from Fabletics, an online sportswear retailer, in 2017 and “as far as I was concerned, it was a one-off purchase and that was the end of it”.

“I wore the leggings, they were decent. I hadn’t thought about it at all in that time,” Ms Lane said.

She told BBC Radio 4’s You & Yours that she only realised she had also taken out a subscription when she and her husband were changing credit cards in October this year.

Purchases on their existing card were being automatically paid off from their joint bank account, she explained.

Ms Lane, from Leeds, said that when she went back to her credit card statements, she was horrified to find monthly payments of about £50 to Fabletics going back seven years – adding up to a total of almost £5,000.

The company has since refunded most of Ms Lane’s money, but its general manager for Europe told the BBC that customers must also take “a little bit of responsibility”.


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