Liz Saville-Roberts, Plaid Cymru MP for Dwyfor Meirionnydd, is now calling for an investigation into CES as well as a more detailed look at the ECO4 scheme, which will end in March.
“There are people who’ve contacted me to say that they don’t have hot water, that they don’t have heating, that their homes have been left in a terrible mess,” she said.
“They’re facing possibly thousands [in] costs so my first question is who’s going to step in to support these people now that has gone under? Then there’s wider questions about how do you safeguard people in these situations?”
A spokesperson for the Department for Energy Security and Net Zero said the government would now back a new scheme.
“We are instead investing an additional £1.5bn into our Warm Homes Plan, taking it to nearly £15bn, the biggest ever public investment to upgrade homes and tackle fuel poverty.
“We are doubling down on support for home upgrades and will set out our plans to help households, and support thousands more clean energy jobs.”
But Jonathan Bean from Fuel Poverty Action said that needed to be focused.
“The new Warm Homes Plan must include significant funding for ECO4 remediation work, and all future retrofit work should have a full independent inspection before money is paid to the contractor.
“Without this, billions more will be wasted, and more homes damaged, due to the lack of skilled workers and poor quality control.”
Jimmy Saunders, managing director of KR8 Advisory Limited, the appointed administrators for CES said: “The company had faced a number of financial and operational challenges in recent times which were compounded by the recent decision announced by the UK Government not to extend the ECO4 scheme beyond March 2026.
“We will be working with the relevant authorities to support former employees in seeking new employment and in claiming their redundancy entitlements.”
Advice for customers on insurance-backed guarantee providers was posted on the CES website., external
