By bizn_fun 
The BBC has found that Taylor’s situation is repeated across England – including with other providers – with people unable to sell their dead relative’s property and struggling to pay standing charges.
We spoke to families in Berkshire, Hampshire, Buckinghamshire, Norfolk, West Sussex, Shropshire, London, Surrey, Leicestershire and Derbyshire.
One property we found had been vacant for more than nine years. In another case, family members face £60,000 in charges accrued since the property became vacant in 2019.
A relative told us it was “like a noose around our necks”, and another expressed frustration that “you can’t give them away”.
Another beneficiary reported paying service charges of £750 per month on a flat that has been empty for four years, describing it as a “never-ending nightmare”, adding: “It is infuriating and heartbreaking in equal measure.”
The Retirement Housing Group (RHG), which represents the industry, disputes the figures and claims that 95% of these kinds of properties are occupied.
It maintains the level of long-term empty properties in the sector is “not disproportionately high”.