Lloyds boss says bank has listened to concerns over use of staff data in pay talks

Lloyds used what it described as “aggregated, anonymised data” to “ensure compliance with regulations and to reflect common practice of using data to underpin decision-making”.

In a presentation, it told unions its workers’ finances fared better than those of the wider public in recent years.

Employees are actively encouraged to bank with Lloyds and sign up for accounts as a condition of employment.

The pay talks saw junior colleagues eventually offered increases of between 7% and 9%, with salaries jumping by £1,200 this year and next, to a minimum of £27,400.